Shipping & returns

All sales are final. There are no refunds on tickets, event registration fees or live events. All events are rain or shine. Merchandise purchases are refundable within 30 days with your receipt. 

All event registration fees, tickets, live events, donations or other non-merchandise items will NOT be mailed.  Please show your receipt at the time of arrival when pre-sale purchases have been made.  

At this time, all merchandise purchases are in-store pickup only. We will be implementing shipping options in the future for items that are sold in this site.

If there are any issues with your purchase, please contact us at info@xeniaact.org or call (937) 372-0516.